What is Feature Code?
Extension users can dial feature codes on their phones to use certain features. For example, you could use feature codes to make call transfer, enable and disable DND, etc.
Use Case
By dialing different feature codes corresponding to particular features, a lot of features can be enabled or disabled, such as call monitoring, calling pickup,calling parking, and calling forwarding. For example, you can dial *71 to forward all calls to voicemail when you are busy.
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