Yeastar Certified Technician
This certification course is intended for those who are new to VoIP business and Yeastar, and who will perform basic technical service for Yeastar Products for end-users or need the knowledge of their use and functionality. In this course, you will learn how to configure, manage and maintain Yeastar VoIP PBX at a basic level.
This certification course includes two independent course series – YSCT (P-Series) and YSCT (S-Series), which are designed respectively for the learning of Yeastar P-Series PBX System and Yeastar S-Series VoIP PBX. By passing either course series, you will be certified as Yeastar Certified Technician.
YSCT (P-Series) Course Outline
- Part 1 P-Series PBX Overview
- Part 2 Basic Configuration
- Part 3 Call Features
- Part 4 Basic Management
Part 1 P-Series PBX Overview
- P-Series PBX Models Introduction
- Telephony Modules and Expansion Boards
- Hardware Installation
Part 2 Basic Configuration
- Set IP Address with NFC
- Installation Wizards & Password and Account
- System Network, Date and Time, and System Prompt
- Extension Settings: Add Extensions, SIP Terminals and IP Auto Provisioning
- Linkus UC Clients Introduction and Settings
- Call Control Settings: Trunk, Call Rules, Business Hours and Holidays, IVR
Part 3 Call Features
- Ring Groups
- Queue
- Conference Calls
- Speed Dial
- Voice Prompts: Music on Hold & Custom Prompts
Part 4 Basic Management
- Backup and Restore
- Firmware Upgrade
- System Reboot and Factory Reset
- Troubleshooting: Ethernet Capture Tool & Port Monitor Tool
YSCT (S-Series) Course Outline
- Part 1 Basic Configuration
- Part 2 Call control settings
- Part 3 Basic Management
- Part 4 Basic Maintenance
Part 1 Basic Configuration
- System login
- Password and Account
- Date and Time
- System Prompt
- Network Settings
- Set Extensions
- Auto Provisioning
Part 2 Call Control Settings
- Trunk Connection
- Outbound Call Control
- Inbound Call Control
- Time Conditions
- Send and Receive Fax
Part 3 Basic Management
- IVR
- Ring Group
- Queue
- Conference
- Pickup Group
- Paging/Intercom
- Speed Dial
Part 4 Basic Maintenance
- Call Recording
- CDR and Recordings
- User Permission
- Event Center
- System Maintenance
- Linkus UC Solution
Get Trained with Diverse Training Platforms
Yeastar training services are organized in flexible formats. You could choose self-paced online video training, highly-interactive online webinar, or instructor-led classroom training as you prefer. Onsite classroom trainings at Yeastar or our partner’s site are both offered.
