Yeastar Certified Technician

This certification course is intended for those who are new to VoIP business and Yeastar, and who will perform basic technical service for Yeastar Products for end-users or need the knowledge of their use and functionality. In this course, you will learn how to configure, manage and maintain Yeastar VoIP PBX at a basic level.

ysct yeastar certified technician

This certification course includes two independent course series – YSCT (P-Series) and YSCT (S-Series), which are designed respectively for the learning of Yeastar P-Series PBX System and Yeastar S-Series VoIP PBX. By passing either course series, you will be certified as Yeastar Certified Technician.

YSCT (P-Series) Course Outline

  • Part 1 P-Series PBX Overview
  • Part 2 Basic Configuration
  • Part 3 Call Features
  • Part 4 Basic Management

Part 1 P-Series PBX Overview

  • P-Series PBX Models Introduction
  • Telephony Modules and Expansion Boards
  • Hardware Installation

Part 2 Basic Configuration

  • Set IP Address with NFC
  • Installation Wizards & Password and Account
  • System Network, Date and Time, and System Prompt
  • Extension Settings: Add Extensions, SIP Terminals and IP Auto Provisioning
  • Linkus UC Clients Introduction and Settings
  • Call Control Settings: Trunk, Call Rules, Business Hours and Holidays, IVR

Part 3 Call Features

  • Ring Groups
  • Queue
  • Conference Calls
  • Speed Dial
  • Voice Prompts: Music on Hold & Custom Prompts

Part 4 Basic Management

  • Backup and Restore
  • Firmware Upgrade
  • System Reboot and Factory Reset
  • Troubleshooting: Ethernet Capture Tool & Port Monitor Tool

YSCT (S-Series) Course Outline

  • Part 1 Basic Configuration
  • Part 2 Call control settings
  • Part 3 Basic Management
  • Part 4 Basic Maintenance

Part 1 Basic Configuration

  • System login
  • Password and Account
  • Date and Time
  • System Prompt
  • Network Settings
  • Set Extensions
  • Auto Provisioning

Part 2 Call Control Settings

  • Trunk Connection
  • Outbound Call Control
  • Inbound Call Control
  • Time Conditions
  • Send and Receive Fax

Part 3 Basic Management

  • IVR
  • Ring Group
  • Queue
  • Conference
  • Pickup Group
  • Paging/Intercom
  • Speed Dial

Part 4 Basic Maintenance

  • Call Recording
  • CDR and Recordings
  • User Permission
  • Event Center
  • System Maintenance
  • Linkus UC Solution

Get Trained with Diverse Training Platforms

Yeastar training services are organized in flexible formats. You could choose self-paced online video training, highly-interactive online webinar, or instructor-led classroom training as you prefer. Onsite classroom trainings at Yeastar or our partner’s site are both offered.

Online Webinar

Webinar

Reach and interact with Yeastar training experts at home, office, or anywhere at your convenience. Check the schedule, learn, and get certified.

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Onsite Training

Onsite Training

Get the most with highly interactive traditional in-class hand-on training. Learn with other attendees, Yeastar training experts or our authorized training partners.

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Video Self-training

Video Self-training

Train yourself with completely free, self-paced, well-crafted video tutorials. Take the course you need and advance your career anywhere anytime.

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YSCT Certification Exam

  • 30 choice questions
  • 60 mins time limit
  • 70% for passing score
  • 2 chances in total (Need to retake the course if you fail twice.)

*You will be certified as Yeastar Certified Technician after you have completed the training course and pass the exam. This certificate is valid for 3 years and can be renewed by retaking the exam.

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