About This Course

Yeastar Cerfitied Technician (YSCT) course is intended for those who are new to VoIP business and Yeastar, and who will perform basic technical service for Yeastar Products for end-users or need the knowledge of their use and functionality. This course consists of 2 independent course series – YSCT (P-Series) and YSCT (S-Series), covering all the basic information you need to know about Yeastar P-Series PBX System and S-Series VoIP PBX configuration and management, and ultimately prepares you for the YSCT certification. The course outlines are as below.

YSCT (P-Series)

Part 1

P-Series PBX Overview & Basic Settings

P-Series PBX Models Introduction

Telephony Modules and Expansion Boards

Hardware Installation

Set IP Address with NFC

System Network, Date and Time, and System Prompt

Part 3

Call Features

IVR

Queue

Ring Groups

Group Voicemail

Conference

Speed Dial

Call Recording

CDR

Part 2

Extension, Trunks & Call Routing

Extension Settings: Add Extensions, SIP Terminals and IP Auto Provisioning, User Role

Trunk Connection

Call Routing

Business Hours and Holidays

Part 4

Linkus Web Clients

Linkus Web Client Overview

Contacts & Phonebook

Extension Group & Operator Panel

Instant Messaging

Call Center Solution

Video Conferencing

Subcription Plan

YSCT (S-Series)

Part 1

P-Series PBX Overview & Basic Settings

P-Series PBX Models Introduction

System login

Password and Account

Date and Time & Network Settings

System Prompt

Extension Settings

Phone Auto Provisioning

Part 3

Call Features

Ring Groups

Queue

IVR

Conference Calls

Pickup Group

Paging/Intercom

Speed Dial

Part 2

Call Control Settings

Trunk Connection

Outbound Call Control

Inbound Call Control

Time Conditions

Send and Receive Fax

Part 4

Basic Maintenance & Linkus UC Clients

Call Recording

CDR and Recordings

User Permission

Event Center

Linkus UC Solution

About This Course

Get Trained with Diverse Training Platforms

Yeastar training services are organized in flexible formats. You could choose highly-interactive instructor-led webinar or self-paced online video training at your preference.

Webinar

Reach and interact with Yeastar training experts at home, office, or anywhere at your convenience. Check the schedule, learn, and get certified.

Onsite Training

Get the most with highly interactive traditional in-class hand-on training. Learn with other attendees, Yeastar training experts or our authorized training partners.

Online Self-training

Train yourself with completely free, self-paced, well-crafted video tutorials. Take the course you need and advance your career anywhere anytime.

YSCT Certification Exam

30 choice questions

60 mins time limit

70% for passing score

3 chances in total (Need to retake the course if you fail 3 times.)

*You will be certified as Yeastar Certified Technician after you have completed the training course and pass the exam. This certificate is valid for 3 years and can be renewed by retaking the exam.

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