2022 Unified Communications

Satisfaction Report


The 2022 Unified Communications Satisfaction Platforms Report was researched and developed by the Eastern Management Group, Inc.

Over 5,000 IT managers' past experiences as a customer of one of the 44 Premises and Hosted UC companies were surveyed for the Report and rated on 12 Customer Satisfaction Measurements with scores given on point and star scales and compared with industry averages.

Useful customer satisfaction info to gauge industry benchmarks

Informative findings regarding Premises UC, UCaaS & all UC platforms

Detailed overview of Yeastar's customer satisfaction performance

Download the Full Report