What is Remote Deskphone Control?
Remote Deskphone Control is an advanced phone system feature that leverage the CTI (Computer Telephony Integration) technology that enables users to remotely manage their desk phones from computers. With this feature enabled, users can continue to use a physical desk phone while effortlessly managing call features, accessing phone settings, and placing and receiving calls straight from their computers.
With the Linkus Desktop and Web Client (in CTI mode) for Yeastar PBX system, users gain remote control over their desk phones, enabling various call operations: Make/End a call, Reject a call, Hold/Resume a call, Blind transfer a call, Record a call.
Use Case
For desk phone users who wish to simplify call operations and eliminate retyping of phone number when reaching customers, Linkus Web and Desktop Client (in CTI mode) can be a valuable asset. Users can initiate calls with a simple mouse click, view missed calls on their screen, and return calls instantly. Transfers and call recordings are also easily managed through intuitive mouse clicks. Also, with all these operations achieved on their computer screen, desk phone users can enjoy the convenience without sacrificing desk phone calling experience.
With integrated features such as Yeastar Linkus Directory, Contacts, Select & Dial with Hotkey, Function Keys and Yeastar Click-to-Call Chrome extension, searching and dialing phone numbers becomes fast, easy, and error-free.
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Available both in the cloud and on-premises, Yeastar P-Series Phone System unites calls, video, omnichannel messaging, integrations and more in one simple system for your seamless communications anywhere.
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From call control and messaging to integrations, Yeastar P-Series Phone System has your business needs covered.
Call, meet, and chat in one simple app. Bring your office extension with you and work flexibly from anywhere with ease.
Enjoy 20+ agent and supervisor tools right on your PBX to enhance agent productivity and elevate customer experience.
Send, receive, and manage your WhatsApp chat, SMS messaging, and internal 1:1 and group chats all in some place.
Schedule or join a video conferencing in seconds right from your web browsers. No extra costs or app download is needed.
Visualize the call activities in your company in real-time and enjoy simple drag-and-drop operation to quickly handle calls.
Manage your personal & shared contacts that sync across your Linkus UC Clients and IP phones with caller ID match.
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Place calls, look up contacts, check voicemails, and more directly in Microsoft Teams. No extra Teams Phone license is needed.
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Yeastar announced the Disaster Recovery solution for the P-Series Phone System, empowering enterprises with cross-region redundancy for uninterrupted communications in the face of disasters.