Yeastar Cloud PBX: An all-inclusive Solution
Connect and collaborate with your team and customers through voice, video, messages, and more across any device and location.
Make and receive calls with your preferred device, from anywhere
Call from your phone with the iOS/Android mobile app.
Call from computers with the Windows/macOS desktop app.
Call from web browsers using the feature-packed web client.
Click to call and receive screen pop-ups with the Chrome extension.
Go beyond phone calls to multiple communications channels
Make audio and video calls and easily switch between them.
See who is available, on a call, away, on a break or trip, etc.
Make video meetings with live chats and screen sharing.
Create 1:1 and group chats and share files with your colleagues.
Simplify call handling and increase call efficiency
Transfer a live call among devices without disrupting it.
Assign frequently used features to specific function keys.
Perform various call operations with customizable hotkeys.
Click to dial on your computer while still using a physical desk phone.
Simplify call dispatching and optimize call flows
See real-time internal, inbound, and outbound call activities.
Manage calls with drag-and-drop and simple clicks.
View and switch the presence extensions.
Monitor the status of queues, ring groups, group voicemails, etc.
Engage customers across all channels
Offer customers more options and convenience to contact you, whether it is by phone, via text messages, or through social media.
Empower agents and supervisors with advanced tools
Monitor and manage queuing calls via web-based panels.
View key performance metrics on a real-time Wallboard.
Access graphical, downloadable, and schedulable reports.
Take advantage of call monitoring, recording, queue callback, etc.
Add interactive and personalized ways to talk to customers
Manage messages from different channels in one place.
Proactively engage customers on the channels they prefer.
Auto-match incoming messages to existing contacts.
Transfer chats to colleagues and collaborate in the same interface.
99.99% uptime and 24/7 monitoring
Fully redundant, high availability
Strategically located data centers powered by AWS
Connect your tech stack
Integrate Yeastar with popular CRM, helpdesk, productivity tools, and more to keep your business in sync, or customize your own experience with developer tools.
Microsoft Teams
Outlook
Microsoft Entra ID (Azure Active Directory)
Active Directory
API
SDK
HubSpot
Salesfoce
Zoho CRM
Bitrix24
Odoo
SMS
Zendesk
Zoho Desk
Oracle Hospitality Opera
Micros Fidelio
For Service Providers
Your Fast Track to Launching Hosted
Voice Services with Ease
Whether you are new to the hosted UCaaS market or an established service provider looking to upgrade your offerings, Yeastar offers a ready-to-go solution with low-barrier entry.
Your Business in Control
Package your SIP trunking & other services.
Control your pricing to stay competitive.
Own your customer relationship.
Sell under your brand if you prefer.
We don’t compete with you.
Fully Hosted by Yeastar
Take the shortcut to MSP success
Focus on delivering exceptional voice services without the hassle of managing infrastructure. Go to market faster and scale confidently.
Your infrastructure is in good hands
Build your voice service offerings over clusters of active/active servers well-maintained by Yeastar and protected against potential downtime.
Central Management
Create & Scale
Provisioning Templates
Scheduled Tasks
Performance Dashboard
30+ Tyeps of Alarms
Central Repository
All the features you need without complexity
We design every feature to empower business teams to stay connected, boost productivity, and foster stronger customer relationships.
Standard Plan Enterprise Plan Ultimate Plan
Deployment Mode
Appliance
Appliance, Software,
Cloud
Appliance, Software,
Cloud
Telephony Features
Call Forwarding
Call Monitoring (Listen/Whisper/Barge-in)
Call Parking
Call Pickup
Call Transfer (Attended/Blind)
Call Waiting
Call Flip/Switch
IVR (Multi-level/Multi-lingual/Time-based)
Queue
Ring Group
Paging & Intercom
Conference Rooms
CDR & Basic Reports
Dial by Name
AutoCLIP
Caller ID
CID-based & DID-based Call Routing
DID (Direct Inward Dialing)
DND (Do Not Disturb)
DOD (Direct Outward Dialing)
DNIS
Business Features
Call Recording
Call Allow/Block List
BLF Support
Busy Camp-on
Business Hours & Holidays
Boss-Secretary
Custom Prompts
Distinctive Ringtone
Music on Hold
MOH Playlist & Streaming
T.38 Fax
TAPI Driver
Fax to Email
Voicemail
Group Voicemail
Voicemail to Email
LDAP Server
PIN List
Speed Dial
Emergency Number
Emergency Notifications
SIP Forking
IP Phone Concurrent Registrations
CTI for Desk Phone Control
Function Keys
Hotkeys
Administration & Security
Web-based Management Portal
Graphical Dashboard
Auto Provisioning
Bulk Import & Export
Extension Group & Organization
User Role & Permission
Operation Logs
Event Logs
Event Notifications
Backup and Restore
Troubleshooting
Built-in SMTP Server
AMI (Asterisk Manager Interface)
Network DriveOnly supported on the Appliance Edition
SNMP Support
Security
SRTP & TLS Call Encryption
Auto & Static Defense
Global Anti-hacking IP Blocklist
Certificates
Password Policy Enforcement
Two-factor Authentication (2FA)
Allowed Country IP's & Codes
Outbound Call Frequency Restriction
Unified Communications
Linkus UC Clients
Linkus Web Client
Linkus Mobile Client (iOS & Android)
Linkus Desktop Client (Windows & MacOS)
Linkus Google Chrome Extension
Operator Panel
Unlimited Users
Dispatch Active Calls
(Redirect, Transfer, Hang up, Park, Monitor)
Monitor Call Status
(Inbound, Outbound, Extension, Parked Calls, etc.)
Unified Presence
Control Extension Presence
Presence
Custom Presence description
Personal & Company Contacts
Audio Conferencing
Voicemail Transcription
Call Pop-up URL
Door Phone Video Preview
Team Chat
1:1 or Group Chat with Colleagues
File & Image Sharing
Push Notification
Sync Across Linkus UC Clients
Remote Access Service Since the Cloud Edition is inherently accessible from anywhere, Remote Access Service is only for the Appliance & Software Edition
Custom PBX Domain Name (FQDN)
Remote & Secure PBX Web Portal Access
Linkus UC Clients Remote Connection
LDAP Server Remote Access
Remote SIP Service Since the Cloud Edition is inherently accessible from anywhere, Remote SIP Service is only for the Appliance & Software Edition.
Hassle-free Remote SIP Registration Register your remote IP phones, branch office PBXs, VoIP gateways, and alike remote SIP endpoints to the PBX easily as if they were deployed on your PBX's intranet.
WebRTC Trunk
No Port Portwarding & NAT Issues
Call Center
Advanced Skill-based Routing & Queue Callback
Switchboard-type Queue Panel
Real-time Wallboard
SLA Monitoring & Threshold Notifications
Insightful Call Center Reports
Omnichannel Messaging
Unlimited SMS Trunks & WhatsApp Accounts Integration
Central Message Inbox
Automatic Contacts Matching
Message to Queue
Chat Assignment & Transfer
Elevate Chats to Calls in One Click
Message Detailed Records
Trunk SMS API for ITSP
Phonebooks
PBX-native Contacts Management
Separate Permission Control Per Phonebook
CRM Contacts Synchronization
Call Accounting
Custom Rates Applied to Outbound Calls
Analysis Report on Telecom Expenses
Voicemail Annoucement
Call Notification for Group Voicemails
Listen to Messages & Call Back Directly over the Phone
Never Miss an Urgent Message
Ideal to Support Emergency After-hour Services
CRM Integration
Click to Call CRM Contacts
Incoming Call Popups
Auto Call Journal
Contacts Synchronization
Support for Hubspot, Zoho, Salesforce, Bitrix24, and Odoo
Helpdesk Integration
New Ticket Auto-creation
Click to Call Helpdesk Contacts
Incoming Call Popup
Auto Call Journal
Contacts Synchronization
Support for Zendesk and Zoho Desk
Microsoft 365 Integration
Microsoft Teams Integration
Outlook Integration
Microsoft Entra ID (Azure Active Directory)
User Sync & Single Sign-on (SSO)
API*The P-Series Appliance Model P520 does not support this feature.
PBX Configuration APIs
Call Control APIs
uaCSTA Control APIs
Event Notification APIs
Windows Active Directory Integration
User, Organization Unit, Group Synchronization
Auto Extension Assignment for New User
Single Sign-on (SSO)
Faster and Easier Administration
Video Conferencing
Bulk Email & Instant Link Invitation
HD Audio and Video
Screen Sharing
In-meeting Team Chat
Video Calls
Video Calls on Linkus Web Client
Video Calls on Linkus Desktop Client
Video Calls on Linkus Mobile Client
Linkus Client SDK
Integrate voice calling to any application easily
Web/Browser SDK
Mobile & Pad SDKs: Android, iOS
Desktop SDKs: Windows, MacOS
Feature-rich voice experience HD Calling, Call Control, Call Recording, Call History, Notifications, and more features
Rich, Programmable Code Samples and UI
Secure Authentication with Tokens
Faster and standarized development
Disaster Recovery The disaster recovery feature is supported on the Software Edtion only and requires an additional PBX redundancy server to function. For more information, please contact us.
Cross-region Active-standby Redundancy
Automatic Failure Detection & Fallback
Real-time Data Replication
Secure SD-WAN or VPN Remote Networking
Disaster Recovery The disaster recovery feature requires an additional PBX redundancy server to function. For more information, please contact us.
Cross-region Active-standby Redundancy
Automatic Failure Detection & Fallback
Real-time Data Replication
Secure SD-WAN or VPN Remote Networking
Hotel PMS Integration*The P-Series Appliance Model P520 does not support this feature.Optional
Room Status Synchronization
Wake-up Call Scheduling
Call Accounting & Minibar Charging
Guest Information and Room Move
Our new Yeastar phone system has not just improved our operations but transformed our business. We’re more connected, efficient, and productive than ever before. The journey to get here was worth every step, and the results speak for themselves.
WM Solutions
I couldn’t be happier with the positive impact the Yeastar Hosted System has had on our practice. This decision has transformed the way we operate and has significantly improved our ability to provide quality healthcare to our patients.
Leesbrook Surgery
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Frequently Asked Questions about Cloud PBX
What is cloud PBX?
Cloud PBX, also known as hosted PBX or virtual PBX, is a telecommunications system that operates in the cloud. It eliminates the need for physical hardware infrastructure by leveraging internet connectivity to deliver phone services and communication features. With cloud PBX, businesses can enjoy cost savings, scalability, flexibility, and advanced features.
Why switch to a cloud PBX provider?
- Cost Savings: Eliminate upfront hardware costs and reduce monthly expenses.
- Scalability: Easily scale your phone system as your business grows or changes.
- Flexibility and Mobility: Enable remote work and seamless communication from any device.
- Advanced Features: Access a wide range of features like auto-attendants, call routing, and CRM integration.
- Reliability and Redundancy: Benefit from high availability and disaster recovery capabilities.
- Simplified Management: Streamline administration with user-friendly web-based portals.
- Ongoing Support and Updates: Receive technical support and regular system updates.
Why choose Yeastar cloud PBX?
- More than a PBX: Yeastar Cloud PBX is an all-in-one solution for modern business. Empower your team with inbuilt call center solution, Linkus, omnichannel messaging, and more advanced VoIP features in one package.
- Easy Central Management: Simply your UCaaS service delivery and support with task management, provisioning templates, and more.
- SIP Trunking & IP Phones Options: Yeastar Cloud PBX is interoperable with over 100+ SIP trunk providers and supports auto-provisioning various SIP phones. That means easier setup and more savings.
- Open Ecosystem: Yeastar phone system is integrated with Microsoft Teams, popular CRMs, and more 3rd-party platforms to drive teamwork productivity and customer experience. Moreover, we are setting foot on the contact center market, introducing WhatsApp and SMS integration to the P-Series Phone System for an omnichannel messaging experience.
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X
X
Unified Communications
Microsoft Teams
WhatApp
Microsoft Outlook
SMS
Azure AD
Zoho CRM
Oracle Opera PMS
Zendesk
Yeastar announced the Disaster Recovery solution for the P-Series Phone System, empowering enterprises with cross-region redundancy for uninterrupted communications in the face of disasters.