Communications Solution
for Retail Business

VoIP Phone System for Retail Business

Trusted by
Retailers Worldwide

Healthcare Providers

Healthcare Providers

Healthcare Providers

Healthcare Providers

Healthcare Providers

Key Features for Retail Business to Drive Success

Call Center

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Connect customers with agents: ACD, IVR, intelligent call routing, etc.

Better calling experience: Queue Callback, in-queue notifications, holiday greetings, etc.

Manage calls easier: Visualized Queue Panel

SLA tracking: Customizable Wallboard, call reports, agent coaching, etc.

No data silos: CRM & Helpdesk integration

Omnichannel Messaging

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Message customers via one business number

One unified inbox for different channels

One click to elevate chats to calls

Unlimited accounts/trunks integration

Linkus UC Clients

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Seamless communication across locations.
Easy to manage and scale.

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Multisite Interconnect

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Reliable business continuity

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Easy future scalability

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Rely on us to ensure data security.

Encrypt all conversations and safeguard customer data at every stage of your retail operations with enterprise-grade security and privacy.

Data Security.

Sales Team

Help sales staff stay connected whether in stores or on the move.

Linkus UC Clients: Mobile, Web & Desktop

Presence & Phonebooks

Team Chat & Video/Audio Conferencing

Call Flip/Switch & AutoCLIP

Remote Working

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Customer Service

Ensure prompt customer service and operational efficiency.

Call Center & Omnichannel Messaging

IVR, Queue Callback, Call Routing, etc.

CRM & Helpdesk Integration

Headset Integration: Jabra, Yealink, EPOS, Poly

Compatibility with mainstream IP phones & CTI

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Warehouse & Logistics

Facilitate real-time internal communications for warehouse workers.

Linkus UC Clients: Mobile, Web & Desktop

Team Chat & Presence

Video Call & Video Conferencing

DECT Phone Integration

Paging & Intercom

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Solution architecture overview

Solution architecture overview

Contact us today to get more information and a demo