An IP PBX uses Voice over Internet Protocol (VoIP) technology to manage and route incoming calls over a network, typically the Internet. By replacing traditional phone lines with digital signals, it enables the management of PBX functions like call forwarding, auto-attendants, and call recording through a software interface.

IP PBX systems are distinct from traditional PBX systems. They utilize digital signals instead of analog and operate over the internet. This brings about increased flexibility, scalability, and cost savings. They also offer advanced features that are often not available with traditional systems, such as easy remote access and integration with other business applications.

IP PBX systems are specifically designed to accommodate a broad range of users and extensions. For example, Yeastar’s IP PBX System provides a flexible user capacity ranging from 50 to 10,000. Yeastar easily scales to accommodate your evolving needs, whether your organization is in its early stages or experiencing rapid growth.

Yeastar’s IP PBX System can be integrated with a variety of business apps, such as popular CRMs (Zoho, HubSpot, Salesforce, etc.), Microsoft Teams, Microsoft Outlook, helpdesk softwares (Zendesk and Zoho Desk), WhatsApp, SMS trunks, directory service, and more. These integrations can streamline workflows and enhance collaboration within the organization.

Yeastar’s IP PBXs facilitate remote work and mobility by enabling users to access the PBX system and make phone calls from anywhere with an internet connection. This flexibility is particularly beneficial for businesses with remote workers or multiple office locations.

When choosing an IP PBX solution, there are several factors you need to take into account. For example, the size of your business, the number of users, the required features, and your budget. If you need help to determine if Yeastar is the right solution for your needs, please feel free to contact us anytime. We are here to provide guidance and support.